Faith Jar — Support

Open the app, choose how you feel right now — anxiety, sadness, joy, loneliness, anger, or gratitude — and Faith Jar matches a Bible verse to that exact emotion. Each verse comes with a short reflection and a gentle prayer prompt.

Subscriptions are managed through your Apple ID. Open the iPhone Settings app → tap your name at the top → Subscriptions → Faith Jar → Cancel Subscription. The cancellation takes effect at the end of the current billing period.

Open Faith Jar and tap "Restore Purchases" inside the settings or paywall screen. Apple will sync your purchase to the device. If the issue persists, please email us at hello@oswaldomedia.com with your Apple receipt number and we will help you within 1–2 business days.

Try these steps in order: (1) close Faith Jar and reopen it; (2) restart your iPhone; (3) make sure iOS is updated to the latest version; (4) uninstall and reinstall the app — your subscription is tied to your Apple ID and will restore automatically.

Refunds for App Store purchases are handled by Apple, not by us. Visit reportaproblem.apple.com, sign in with your Apple ID, find your Faith Jar purchase, and submit a refund request to Apple directly.